Thats Graphic | Real life experiences of having a website

Thats Graphic - Riverland website development and graphic design

Instead of listing the many benefits of a website for your business, I have decided to obtain some feedback from my clients regarding their experiences with their websites.

If you have a business in the tourism industry (particularly accommodation) or sell products, you may be missing out on sales/bookings if you don't have some sort of online presence. The investment in a website is usually beneficial if your site is marketed in the right way, along with providing quality products and a high level of customer service.

I will keep adding to this page as I receive feedback from my clients.

Bob Couch
EZFMOBILE
www.ezfmobile.com.au
In starting my new business venture, it was absolutely crucial that i set up a well planned website. Purchasing on-line today is a huge percentage of dollars spent by households in Australia. Ebay, online stores etc are only a click away and if a business can present themselves well with a good product and a good website, success is assured. The end result of my website being launched has been outstanding. The website has lead to the appointment of agents for my phone in three states of Australia.
Fran Marlor
Riverland Houseboat Construction
www.riverlandhouseboats.com.au
We have recently sold our houseboat which was for hire. The website during this time was integral in the success of the hires and we couldn't have run the business without it. Even though we had brochures printed, all our bookings came from the website. Our other website for our houseboat construction business is a very useful tool to advertise our area of expertise.
Kay Kubenk
Berri Caravan Park
www.berricaravanpark.com.au
We have found that having an up-to-date, professional and informative website is essential in today’s technological world. Customers expect to be able to ‘visit’ our business via the internet. Our new look website lets them do that … and much more.
Sam Kimber
Riverland Treated Pine
www.riverlandtreatedpine.com.au
Having a website allows consumers in a time poor society to look at our products out of normal business hours at their leisure. Our website also allows us to showcase the story behind our business and continues to be an extremely cost effective advertising tool.
Peter Ackland
Riverland Futures Taskforce
www.riverlandfutures.sa.gov.au
As a new agency, it was very important to us to have a vibrant, interactive website established quickly to enable us to communicate with the region we serve. We incorporated a secure section on our site to communicate with members of the Taskforce, providing an efficient and timely method to distribute meeting papers and other documents. The public section of site has been used to provide current information to our region on our activities and encourage feedback on issues, and the groups we are working with use this as a reference point saving us time and cost in posting out hard copies
We also see a great benefit in the ease of maintenance of our site through step by step written instructions, which has allowed us to quickly train staff with limited prior knowledge of website management to maintain our site to our requirements.
Richard Fewster
Rustons Roses
www.rustonsroses.com
Ruston’s Roses website is having a growing and significant influence on the day to day operations of our multifaceted business. For example nearly half of our enquiries and sales of Dudley Siviours recycled corrugated iron sculptures come via our website. In a similar way there has been a noticeable increase in the number of brides who have been using the website to gather ideas for wedding flowers – this not only makes our job easier but also provides brides with a wider range of options for their wedding.
We are about to make some significant changes to our website as we see it playing a major role in the marketing our new and enlarged function centre which will open in October 2010. Visitors to the website will be able view all aspects of the new centre and use the website tools for planning their function.
Steph Butson
Motorhome Hire
www.picktheriteholiday.com.au
By having a website we have found it very convenient when people ask us what rates we charge for hiring, we give them a business card and tell them to go to the website and all information is included there. We have also had a booking from people living overseas who found the website and decided that it is a perfect option to visit family in Australia.
Sue Baylis
Holiday Houses - Big River Stayz
www.bigriverstayz.com.au
We worked tirelessly for 4 months to get our holiday home up and running from the renovations through to having it ready and open for guests. We did the usual marketing angles, advertising in Riverland & SA tourism papers, brochures, local letter drops etc. with a small response. A few months after opening, our website was finally online... our business basically exploded. Bookings came from everywhere. Websites certainly are the way to get your business/ product out to the wider community, 95% of my customers come from the web.
Steve Emery
Riverland Creative Gardens
www.riverlandcreativegardens.com.au
With many people now using the internet to ‘google’ for products and services, having a website gives our business a chance of being ‘seen’ and hence exposes what we do to a larger pool of potential customers without the need to be constantly advertising through other mediums.
The website also shows the scope and quality of our projects without the customers having to ‘take our word’ for it!
Deanne Flaherty
Boats and Bedzzz - Houseboat Hire
www.boatsandbedzzz.com.au
It has astounded me how much of our business has come from customers doing searches on the internet to find our website. A great deal of our business has come through our website, as I am constantly getting emails from potential customers (via our website) enquiring about availability of our houseboats.
Ian Adams
QA Supplies - Labels and Tags
www.qasupplies.com.au
Our web site with on-line store has bought in many new customers and minimized the impact of the GFC.
The on-line store with images of each item in our extensive range is much easier to use by our customers and is also very easy to manage. Within minutes of creating a new label or tag we have it on our web site ready for customers to view and purchase. This is far easier and quicker than updating printed catalogues.
Annette and Justin
All Sweets and Treats
www.allsweetsandtreats.com.au
In February 2010 we purchased the well established All Sweets and Treats lolly shop at Victor Harbor. Included in the sale was the website which offered our products online for the public to purchase. We have been very surprised by the amount of sales that come through the website and will endaevour to keep it going as we can see it is an asset to the business and exposes our shop to a very wide market.
Adrian Winter
The Music Shop
www.themusicshop.net.au
My website has been a useful tool for people to find out about the services I offer and products I sell. Selling online as well as having the shop front means I have more of a market share and am regularly sending products out all around Australia from sales through the Internet.

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